This issue has been resolved
jupyterhub - Historical Issues
Some users using Verizon FiOS are experiencing slow response
Resolved 11/2/2020, 1:53:39 PM
Update 10/30/2020, 2:51:56 PM
Some users on the FiOS network are reporting improvement in performance of their JupyterHub.
10/29/2020, 7:55:02 PM
Some users using Verizon FiOS are experiencing slow response
We have received few inquiries about unresponsive hubs. All hubs appear to be operating normally but we believe that Verizon FiOS is experiencing outages today that can affect the response time of the JupyterHub for people using their network. If you experience an unresponsive hub, you can try joining Brown's VPN. This is not needed on a regular basis, just if you are currently experiencing issues.
Please don’t hesitate to contact us if you have any questions or continue experiencing issues. You can reach us at jupyter-help@brown.edu and CCV Slack group